FAQ
We roast to order in small batches Monday - Friday - though not every origin is roasted every day. If you have multiple origins in your order, some may have different roast dates, but no coffee will ever be more than a week off roast.
We ship orders Monday - Friday. Orders ship out the same day or the next day depending on the time the order is received. Orders ship via USPS Priority Mail - generally taking 2-3 days. All orders received after noon on Friday and over the weekend will be roasted and shipped the following Monday. A tracking number will be sent to your email.
In this process, the coffee beans are soaked in a caffeine-free green coffee extract, allowing the caffeine to be extracted from the bean and into the solution while the flavor components are retained in the beans. The now caffeine-saturated green coffee extract is then processed through activated charcoal to remove the caffeine, thus becoming caffeine-free again and ready to extract caffeine from a new batch of coffee. The coffee beans are then dried to their originating moisture level and re-bagged. The Swiss Water Process results in coffee that is 99.9% caffeine free.
Swiss Water is the only chemical/solvent-free method of decaffeination. In other methods of decaffeination, caffeine is captured through the introduction of a volatile solvent such as methylene chloride or ethyl acetate, which allows the caffeine to attach to the solvent and then be recovered through dehydration. However, in the Swiss Water Process, absolutely no chemical solvents are used, and we prefer the all-natural chemical-free method. It's also the only method that is 99.9% caffeine free!
We accept all major credit cards, Apple Pay (though Shopify) and PayPal.
We currently only ship within the United States, but check back, we'll be adding other regions soon.
It's SIMPLE, EASY, and FUN.
Receive a 12 oz bag of our specialty coffee that we curate for you from our rotating selections. Varietals will change seasonally making your delivery fun and exciting. You can choose the quantity you'd like as well as the frequency to best suit your coffee habits. Guaranteed fresh and delivered right to your door with FREE shipping. Hurray for happy mail!
It's super simple. Click the link JOIN ROASTER'S RESERVE
Your account will be charged on the day you sign up and then on that day of each subsequent month. (For example, if you join on the 23rd of the month, it will continue to bill on the 23rd of each month following.)
You may change your billing date to the date that is most convenient for you.
Whole bean is best and will stay the freshest if you grind just before brewing. However, if you request ground, we'll happily do that for you. We just need to know which brew method you use.
For coffee purchases: We will replace lost or damaged packages, with the claim number from the USPS, but there are no returns. If you have purchased coffee beans from Talking Crow Coffee Roasters, LLC and are not satisfied, or if you joined the coffee club and wish to cancel the remainder due to dissatisfaction, please email info@talkingcrowcoffeeroasters.com and a Talking Crow Coffee Roasters representative will get back to you. We use USPS priority mail with tracking, however, shipping schedules are estimates and we cannot guarantee arrival dates.